Unable to launch new instance or start paused instances in the US East region

Incident Report for Safe Software

Resolved

The AWS EC2 service degradation was resolved, FME Cloud instances are now starting correctly in all regions.
Posted Apr 09, 2020 - 18:09 PDT

Monitoring

Due to increased launch errors of AWS EC2 instances, you may be unable to launch or start paused FME Cloud instances in the US East region. Running instances are not currently affected.
Posted Apr 09, 2020 - 16:15 PDT
This incident affected: FME Flow Hosted (FME Flow Hosted Instances).